Terms and Conditions

Note: This text was migrated from the previous site and still contains legacy references (e.g., “GIGAROI”). Replace with your final Zakaboom legal entity naming when ready.

General information

Prices: At GIGAROI, we reserve the right to correct any errors in our listed prices. Furthermore, we reserve the right to change prices without prior notice.

Payment: GIGAROI accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, MobilePay, and Bank Transfer. All amounts are in DKK (Danish Kroner) and include VAT.

Refunds

If a refund is applicable, please provide your bank details, including registration number and account number, so the agreed amount can be transferred. This information can be provided via email or other electronic means without risk, as it is not sensitive information and will only be used to process the refund.

Right of withdrawal

Once a campaign has started, the right of withdrawal is waived.

Reimbursement

When exercising the right of withdrawal, all payments received from you will be refunded without undue delay and no later than 14 days from the date we received notification of your decision to exercise the right of withdrawal. The reimbursement will be made using the same payment method you used for the original transaction unless you have explicitly agreed to otherwise.

Privacy policy

To enter into an agreement with us and to shop on our website, we need the following information from you:

  • Company name
  • Website and webshop address
  • Contact person
  • Address
  • Phone number
  • Email address

We process your personal data with the purpose of delivering the service to you and handling inquiries regarding your purchase. Processing is carried out in accordance with the rules in our privacy policy for GIGAROI.

Complaints

If you have a complaint about a product purchased from GIGAROI, you can submit a complaint to:

The Danish Competition and Consumer Authority's Center for Complaint Resolution
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer residing in another EU country, you can file your complaint on the EU Commission’s online complaint platform: http://ec.europa.eu/consumers/odr/

When filing a complaint, you must provide our email address: hello@gigaroi.com